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Privacy Policy

A Legal Disclaimer

Kueen Fit Privacy Policy

This Privacy Policy describes how Kueen Fit (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kueenfit.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security questions.

  • Shopping information including the items you view, put in your cart, or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
     

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
     

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

How We Use Your Personal Information

We use your personal information in the following ways:

  • Providing Products and Services: To process payments, fulfill your orders, arrange for shipping, and handle returns.

  • Marketing and Advertising: To send you promotional materials, personalized marketing content, and product recommendations.

  • Security and Fraud Prevention: To ensure the security of our platform and prevent fraudulent or illegal activities.

  • Communicating with You: For customer support, product inquiries, and order-related communications.
     

Cookies

We use Cookies on our Site to power and improve our Services, run analytics, and better understand how users interact with the Site. You can choose to block or delete Cookies through your browser, but this may affect your user experience.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, such as:

  • Vendors or service providers (e.g., payment processors, fulfillment partners) who assist us in providing the Services.

  • Business and marketing partners, including Shopify.

  • In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.
     

Children’s Data

The Services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

While we take reasonable measures to protect your personal information, no system is completely secure. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as the right to access, delete, or correct your information. You may also opt out of marketing communications at any time by following the instructions in our emails.

Contact Us

For questions or concerns about our Privacy Policy, please contact us at:
Email: support@kueenfit.com
Phone: 305-980-2956

Last updated: 10/07/2024

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